Efficient Deployment of Unified Customer Data Management Solution

Business Challenges

Unorganised data that is spread across various different IT databases in different formats like CRM, DMS, and Warranty Systems of enterprises that prevents data from being effective and actionable. It leads to loss of useful business insights, trend analysis and higher lead time

In the absence of a unified data solution, manual efforts to the collect the same from across databases leads to accuracy issues in forecasting, and hence OEMs are not able to target right customers for service campaigns